TABLE OF CONTENTS
Disclaimer
- A factory reset is a LAST RESORT.
- There is always a possibility there is stuck data that would be lost during the process
- Confirmed any live transactions or SAFs needing processed
- Confirm with Service/PH to determine need and next steps
Factory Reset a Pax S300
- Power cycle the S300
- During start up Hold down the Menu button
- Select #4 on the pin pad for Remote Download
- Select #1 on the pin pad for New Download
- Select #1 on the pin pad for TCP
- At this time enter the ip address. To enter the . select 1 and this press the ALPHA key until the . displays.
- Enter the following IP Address: 216.238.144.195
- Press the Green Enter Key.
- Enter the port number: 8582
- Press the Green Enter Key.
- Select #1 to enable DHCP
- Enter in the following Terminal ID: 30030030
- Press The Green Enter Key.
- The restore and download will begin at this time.
- If the update fails Try again with the Terminal Id's in this order.
- 30030040
- 30030098
- 30030097
- 30030012
- If the update fails Try again with the Terminal Id's in this order.
- After the download is complete, power cycle the PAX s300 device
Additional Resources and Help!
Still have questions? Please contact us any time at support@ezsoftpos.com.
NOTE: If emailing, please include your business name in the subject line of the email
and provide your preferred contact information for the best response time.
Visit our help center Help Center for more guides and tutorials