Symptom: Runtime Error 429 Active X cannot create object

Step 1: Determine where the error is occurring

  • If the error is occurring during EZDine Startup: Proceed to Step 2
  • If the error is occurring when processing a credit card or processing a batch. This error will also be followed by Runtime error 440: Automation error: proceed to step 3.


Step 2: Run Layouts.bat

  • Navigate to the EZDine.exe directory.
  • Run Layouts.bat
    • If you receive the error "The module "Layouts.dll" Failed to load"
      • Copy and replace Layouts.dll from the server copy to the EZ Dine Folder.
      • Run Layouts.bat again
      • If error persists: Run register MarketmanHandler.cmd
      • Run Layouts.bat again
  • Launch EZDine

Step 3: Re-register files

  • Go to C:\Program Files (or ProgramFiles(x86))\EZSoftware\POS\HeartlandDependency\Dine
  • Run UnRegisterDinheartlandFiles.cmd
  • Run RegisterFiles.cmd
  • Have the caller repeat the Credit Card Transaction or settling the batch again.


Additional Resources and Help!

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