Symptom: If the site needs to change the Default Printer from one receipt printer to another or to a Desktop Printer.


Step 1: Check if print module is used

  • Navigate Admin > Support Settings
  • If External Print job is:
    • Checked: Proceed to Step 2
    • Not Checked: Proceed to Step 3


Step 2: Update Print Module

  • Go into Print Module
  • Log in with your admin code
  • Choose the printer in the left menu
  • Update Device name to the new printer
    • If missing
    • Modify the printer Pool and add the printer
  • Save changes


Step 3: Update Local Settings for Station specific printers

  • Navigate Admin > Local Support Settings
  • Update printer in the drop down on the upper right
  • Save, then Exit
  • Restarted EZDine.


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