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In this article you will learn how to set up your WTI Router


Update the Device Name

Step 1: Access the WTI Admin Portal

  • Access the WTI Admin Portal


Step 2: Update the Device Name

  1. On the left hand side, Click on Routers.
    • If this option is not present, click on Menu on the upper left side.
  2. Under the serial number column type in the Serial Number from your WTI Device.
    • This is located on the bottom of your device. 
  3. Press Enter to search for your device.
  4. Click on the Edit option to pull up the Router Information.
  5. Update the Description to the desired device name.
    • Examples
      • Legacy locations use the business name.
        • Chicken Mary
        • Mexico Lindo
      • Cloud locations use a CLOUD: prefix
        • CLOUD: Hoagies & Hops
        • CLOUD: AMVet
  6. Click Save.


- Product Tab Example

- WTI Device Lookup

- WTI Device Name Update


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Set up the WTI Router - Manual


Step 1: Log into the WTI Router

  1. Open up a web browser and go to 10.10.4.1.
    • If this is a previous Legacy Device that needs reset, the IP might be 10.10.10.1.
    • Note: The change to using 10.10.4.1 as the gateway is to ensure in the event a router reset occurs and a reversion to the factory defaults of 10.10.4.1 will minimize impact on the customer downtime.
  2. Enter in the login credentials:
    • New Router
      • User: Admin
      • Pass: WTIH20
    • Legacy Use Router
      • User: Admin
      • Pass: ezs0ft2204


Step 2: Update the IP Pool

  1. Navigate: Basic Network > LAN to pull up the LAN Settings.
  2. Click on the current entry and ensure the following settings:
    • IP Address: 10.10.4.1
    • Subnet Mask: 255.255.255.0
    • DHCP Server: Enabled
    • IP Pool set for 10.10.4.100-10.10.4.149
    • Lease (minutes): 1440


- Updating the IP Pool


Step 5: Set admin password


  1. Navigate: Administration > Admin Access
  2. Set the password in all 4 blanks to: Ezs0ft#2204


- Admin Access Setup


Step 6: Scheduled Reboot

  1. Navigate: Administration > Scheduled
  2.  Ensure the following:
    • Enabled: CHECKED
    • Time: is set to time the business is CLOSED
    • Set only ONE Day
  3. Click SAVE


- Schedule Reboot

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Additional Resources and Help!

Still have questions? Please contact us any time at support@ezsoftpos.com.


NOTE: If emailing, please include your business name in the subject line of the email

and provide your preferred contact information for the best response time.


Visit our help center Help Center for more guides and tutorials