TABLE OF CONTENTS

Customer is reporting issues with the payroll reporting
- Missing punches
- Hours are incorrect
- Tips are wrong


Perform a Payroll Re-calculation

  1. Have a manager log in into the admin with their code

  2. Have the manager choose Payroll Recalc

  3. On this screen, Have the manager wait 1 full minute without doing anything as this allows EZ Dine time to log into the database.

    1. Newer versions of EZ Dine will allow bypassing the wait time, but legacy EZ Dine customers who are unable to update their systems for third party reasons will need to wait.

      1. Any version 5.03.40 and above can be run immediately.

    2. Failing to wait will cause the Payroll Recalc to post to nothing and be stuck posting forever.

  4. Once they have waited the minute, Have the manager enter the dates of the payroll period and click Execute.

  5. Allow the Posting to finish

  6. Have the customer run the payroll report again.

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