SupportYourApp Knowledge

Common articles for SupportYourApp to use

Legacy EZ Dine FAQs
TABLE OF CONTENTS General EZ Dine Information Screen size I cannot send tickets. | Tickets are not going to the kitchen Could not communicate with......
Fri, Jun 14, 2024 at 1:05 PM
How to run reports for customers
TABLE OF CONTENTS Step 1: Determine the platform. Step 2: Cloud or Legacy Web Reporting. Step 3: How to run a report with EZ Reports Appendix I: Genera...
Tue, Aug 6, 2024 at 12:49 PM
How to use Sale Management
TABLE OF CONTENTS Using Sale Management Adding or Removing a sale Only Certain items in a particular category. Linking a sale to an entire sub-category...
Tue, Aug 20, 2024 at 5:49 PM
Location reports needing to run recalc often
TABLE OF CONTENTS Enable auto recalc Location is reporting they have to run payroll recalc every week. Enable auto recalc Access the server syste...
Fri, Jul 26, 2024 at 2:17 PM
EZ Dine Networking Troubleshooting Guide
TABLE OF CONTENTS Typical network setup Legacy Cloud Step 1: Determine if location has connectivity Step 2: Power cycle network equipment Step 3: C...
Thu, Sep 19, 2024 at 11:14 AM
Payroll Issues \ Incorrect Reporting - Recalc
TABLE OF CONTENTS Perform a Payroll Re-calculation Customer is reporting issues with the payroll reporting - Missing punches - Hours are incorrect - Tip...
Wed, Apr 3, 2024 at 5:29 PM