Legacy Help Center

TABLE OF CONTENTS

• Using Sale Management
• Adding or Removing a sale
  • Only Certain items in a particular category.
  • Linking a sale to an entire sub-category
• Common issues and how to address them.
  • "Multiple" Day Discounts
  • My sale is still going on, but there are multiple discounts.

This article will go over how to use sale management within the Legacy EZ Dine Software.

Typical symptoms brought up by customers.
- Happy Hour Menus
- One-time-only sales
- Specials for a certain day of the week

Using Sale Management

• Navigate Admin > Sale Management
• Choose the correct option
  • New sale: Add New...
  • Existing Sale: Click on the sale name
• Enter the following
  • Sale Name
  • Discount type
    • Flat Amount
    • Percentage
  • Amount of the discount
  • Start
    • Day of week
    • Time
  • End
    • Day of week
    • Time
• Save
• If Sale is live and needs to be applied right away, Proceed to Adding or Removing a sale.

- Making a sale

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Adding or Removing a sale

Only Certain items in a particular category.

1. Navigate Admin > Menu Item > Category of the item > Sub Category of the item
2. Click on the item.
3. Click on the tab Ref/Combo
4. Click on Link to Sale
5. Click on the Sale name.
   • Highlighted = Enabled. 
6. Click Save
7. Exit back to the Login Screen

- Link single item to sale

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Linking a sale to an entire sub-category

1. Navigate Admin > Menu Sub-Categories
2. Choose the Category that the sub-category exists within.
3. Click Link to Sale 
4. Click on the Sale name.
   • Highlighted = Enabled. 
5. Click Save
6. Exit back to the Login Screen

-Link sale to sub-category

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Common issues and how to address them.

"Multiple" Day Discounts

Sale management is very literal with how the clock works.  If a customer is requesting for a sale to happen every day between these hours, then it will require multiple sales and not a single one

Example: The customer is wishing for a sale every Tuesday, Wednesday, and Thursday from 2:00pm to 6:00pm.

Wrong way

• Setting up a single sale for start Tuesday 2:00pm and ends Thursdays 6:00pm.  

This will lead to an issue where the the customer will state the sale did not end at 6:00pm  as this will be treated in ezdine as this sale will be from Tuesday 2:00pm and will be available until Thursday at 6:00pm.

Correct way

Set up 3 sales

• Tuesday 2:00pm to Tuesday 6:00pm
• Wednesday 2:00pm to Wednesday 6:00pm
• Thursday 2:00pm to Thursday 6:00pm

My sale is still going on, but there are multiple discounts.

This is generally due to a typo with the hours entered.

Example: My happy hour should have ended at 6:00pm. You log in and go to sale management and there are multiple sales for every day.

In this scenario it is best to look at the times.  Many times a typo is made as the sale management screen is set up with AM as a default.  Many times you will see a sale showing Tuesday 2:00pm to Tuesday 6:00am. This will be treated as this sale will be from Tuesday 2:00pm until next Tuesday at 6:00am.

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Additional Resources and Help!

Still have questions? Please contact us any time at support@ezsoftpos.com.

NOTE: If emailing, please include your business name in the subject line of the email

and provide your preferred contact information for the best response time.

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