Knowledge Audits

Modify Tax on Individual Items
Symptom: Caller is inquiring about incorrect tax on individual items or for any other various reason tax may need to be modified individually Step 1...
Mon, Jan 18, 2021 at 3:09 PM
LogMeIn: Account Locked out
Symptom: LogMeIn shows that our account is locked out Step 1: Wait for timeout Have the caller wait for 30 minutes and attempt again If they are ...
Wed, Jan 13, 2021 at 1:38 PM
Setting minimum wage.
Symptom: Location is seeing a message "No Minimum wage has been set" or minimum wage needs to be set up initially Step 1: Set up Minimum W...
Thu, Jan 14, 2021 at 2:19 PM
Adding or Removing Item surcharges
Symptom: Items in menu are charging a surcharge Step 1: Modify Surcharge on Menu Items Navigate Admin > Menu Items Select the category > Su...
Fri, Jan 15, 2021 at 12:44 PM
Where to obtain Cash Drawer Cables
General Purpose: Where to obtain Cash Drawer Cables Step 1: USB-A - MiniUSB Best Buy Staples Office Depot / Office Max WalMart Target ...
Fri, Jan 15, 2021 at 3:12 PM
Slow connection when using LogMeIn
Symptom: Slow Connectivity when using LogMeIn Step 1: Lower Resolution Additional Resources and Help! Still have questions? Please contact u...
Tue, Jan 19, 2021 at 3:47 PM
How to change hours or days of a promotion.
Symptom: Site has a promotion that is only running at specific times and would like to change when it is avalible. Step 1: Update availability Nav...
Fri, Jan 22, 2021 at 12:53 PM
How to mark items to track employee sales of an item.
Symptom: Customer Needs a Report To Track Individual Item Sales By Employee - An Example would be a contest Step 1: Enable Emp Marked Items Naviga...
Fri, Jan 22, 2021 at 1:40 PM
Online Gift Card Sales
Symptom: Location is wishing to start services with online gift card sales Step 1: Refer to Sales Refer to Sales: Michael Dolan Additional Reso...
Wed, Jan 26, 2022 at 2:14 PM
How-to: Performing a Manual Batch on the pax device.
TABLE OF CONTENTS Step 1: Access the Main Menu Step 2: Performing the Manual Batch How-to: This is this process to perform a manual batching on the ...
Wed, Aug 21, 2024 at 5:15 PM