Knowledge Audits

EZDine: Unable to connect to EMV
TABLE OF CONTENTS S300 Step 1: Power cycle the Pax device. Step 2: Locate IP Address Step 3: Update the IP Address within the EZ Dine. A35 Step 1: ...
Mon, Apr 22, 2024 at 1:28 PM
Please Settle error within ezdine
TABLE OF CONTENTS Pre-requisite Step 1: Perform a manual batch Step 2: Clear Pax Database Location is stating their pax device is showing a Please Se...
Wed, Aug 21, 2024 at 5:32 PM
EZ Software Solutions Employee Cheat Sheet
TABLE OF CONTENTS Common Sites Windows username/password Software Admin Access Typical Hardware Server Register Client Systems and Backup system Pri...
Wed, Mar 20, 2024 at 12:33 PM
EZ Software Solutions Gift Cards
TABLE OF CONTENTS General How to How to Enable Gift Cards in the POS How to create a gift card item How to activate, sell, and redeem Gift Cards How t...
Wed, Apr 3, 2024 at 6:12 PM
EZ Dine Legacy: Enable/Disable Idle Timeout
TABLE OF CONTENTS Change Idle Time out settings In this article, you will learn how to manage the EZ Dine Legacy Idle Timeouts Change Idle Time out...
Tue, Apr 16, 2024 at 11:56 AM
Chip Read Error
TABLE OF CONTENTS Step 1: Determine extent of issue Step 2: Clean Chip Sensor Step 3: Replace Hardware A Chip read error is when there is a dirty sen...
Tue, Apr 16, 2024 at 12:13 PM